Roll unused sessions into next month
in progress
H
Horizon blue Gayal
Roll over sessions please! I paid for them, to take them away is stealing.
E
Eligible Python
Yes! Please!
G
Giant Tiger
If we are paying for a certain amount of sessions and unused sessions are not rolled over, we are not receiving what we are paying for. We are paying a specific amount of money for a specific number of sessions. Unused sessions should either roll over into the next cycle or billing should not reset until we get to 0 sessions. There are many other AI platforms out there, specific to health care and therapy--BluePrint is pretty pricey. Sadly, if something does not change soon, I will be moving to another platform as this doesn't make sense for cost/benefit.
D
Developing Salmon
I absolutely think unused sessions should be rolled over to the next month. I am being charged for 200 sessions, I had 50 sessions left last month and might have the same left this month. Please make rollovers possible.
J
Jasper Marlin
I use 200 notes per month. This month, I know I'll go over a little bit, just with how everything played out. It would be nice to not have to jump from 200 to 300, but maybe an option for 250 or an option to price each note over the package price. I may end up not using Blue print for a day or so at the end of the period because I don't want to get jumped up to the 300 tier.
E
Evergreen Python
I absolutely think unused sessions should be rolled over to the next month. This program is much more expensive than many others already, so this would be greatly appreciated.
Chris Cutter, MSW
in progress
Thank you everyone for the honest feedback on this topic. We want to share that we have been working actively on coming up with an enhanced pricing model that addresses all of the needs that have been brought up in this request.
Thank you specifically to those of you we reached out to that gave your time for live sessions to really dig in and figure out what would work best for therapists of all kinds. We appreciate you.
As a user-centric business, rest-assured a solution is coming soon that we think folks will really appreciate. As always, keep the feedback coming!
S
Sapphire Chimpanzee
Agreed!
J
Jasper Marlin
Agree
U
Ultra pink Planarian
Agree
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